GLPI · Inventory · Helpdesk · Plugins

Make GLPI the control center of your IT.

Deployment, organization, automated inventory, migration and plugin development: TiniSys builds a reliable, understandable GLPI platform that genuinely fits your operations.

TiniSys-branded GLPI dashboard

Much more than a ticketing tool

A successful GLPI platform connects assets, users and support activity in one dependable source of information. Every configuration choice should simplify daily work and support future growth.

Reliable asset data

Workstations, servers, software, networks, licenses and contracts in an up-to-date inventory.

Clear organization

Entities, locations, profiles, categories, rules and statuses aligned with the way your teams work.

A platform that evolves

APIs, automation and business plugins for requirements that standard features do not cover.

Automated inventory, not a database maintained by hand

GLPI Inventory and GLPI Agent provide a living view of your assets when deployment, import rules and data reporting are properly controlled.

Duplicates, intermittent reports and misclassified equipment are investigated across the full chain: agent, DNS, HTTPS, proxy, import rules and GLPI logs.

Workstations and servers

Hardware, operating systems, storage, software, users, network interfaces and virtual machines.

Agent deployment

Silent Windows or Linux installation, PowerShell, GPO, certificates and inventory schedules.

Network and SNMP

Discovery of switches, routers, firewalls, Wi-Fi access points and compatible printers.

Support throughout the platform lifecycle

A focused intervention or complete ownership, from the initial assessment to ongoing operations.

Audit & recovery

Architecture, versions, security, inventory, automation, plugins and documentation are reviewed and prioritized.

Deployment & migration

A new installation or an existing platform moved to traditional infrastructure or Docker, with backups and rollback planning.

Asset organization

Entities, locations, groups, profiles, categories, templates, fields and naming conventions that remain understandable at scale.

Helpdesk & workflows

Tickets, priorities, assignment, approvals, notifications, email collectors and business rules adapted to your teams.

Security & continuity

HTTPS, access control, least privilege, documented backups, restoration and reduced exposure.

Maintenance & diagnosis

Prepared upgrades, plugin compatibility, scheduled tasks, logs and root-cause investigation.

Plugins designed for your business

When standard GLPI or an existing plugin is not enough, TiniSys can develop a focused, maintainable extension that integrates cleanly with your environment.

Custom development only where it creates value

Native features, maintained plugins, APIs and scripts are evaluated before custom code is proposed.

Need translated into a feature

Screens, fields, rules, actions and reports are scoped from real use cases.

Compatible development

GLPI mechanisms, permissions, plugin lifecycle and upgrade constraints are respected.

Operational delivery

Testing, versioning, installation, documentation and handover keep the extension under control.

A method that protects operations

The project progresses through verifiable steps, with constant attention to data and rollback capability.

  • Understand

    Assets, users, processes, pain points, technical constraints and expected outcomes are clarified.

  • Design

    Architecture, data organization, permissions, automation and the deployment path are defined.

  • Deploy & test

    Backups, installation, migration, functional testing, agents and scheduled tasks are verified.

  • Document & maintain

    Procedures, backups, restoration, upgrades and key risks remain accessible after delivery.

Practical GLPI needs

A mission may begin with a structured project or an issue that has remained unresolved for weeks. A complete platform requires suitable time, skills and resources to cover your assets sustainably.

Our inventory does not report correctly

Agents, certificates, network flows, scheduled tasks, import rules and logs are analyzed until the cause is identified.

Our GLPI is old and difficult to upgrade

Versions and plugins are audited, a full backup is taken, migration is rehearsed and the upgraded platform is checked.

We need to organize several sites or companies

Entities, profiles, groups, locations, permissions and assignment rules are designed to limit duplicate work.

We are missing a business feature

The need is assessed before choosing native configuration, an existing plugin, a script, an API integration or a custom plugin.

Your GLPI should solve problems, not create new ones.

Complete installation, audit, migration, inventory, troubleshooting or a dedicated plugin: describe your current environment and the outcome you need.